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Improving customer satisfaction and revenues through billing accuracy

Serving its own business and personal customer base, as well as supporting MVNOs, this UK operator handles a portfolio
of hundreds of tariff plans and bundles, rating over one
million records and growing every day.

Accurate billing, more than just a Sarbanes-Oxley requirement,
is a key driver for customer satisfaction and retention, and
that’s why CSPs need to have robust tools in place to enable
monitoring usage of their customers as well as reconciliation
of this usage with the tariff plan customers agreed to pay.

Download this case study and learn how a major UK operator with the help of WeDo Technologies software prevented losses of £4 Million.

Download Case Study